What Our Participants Say

I learned about various important topics, such as grievance disposal procedures, the roles and responsibilities of a Welfare Officer, how to build the capacity of welfare personnel, effective communication, and team bonding. The training was very informative, practical, and helpful for my professional development. My favourite trainer is Diba Ma’am. Her friendly and engaging teaching style made the sessions enjoyable and easy to understand.

The training session on the Grievance Mechanism was very informative and easy to understand. The trainer explained the topics clearly using simple language and practical examples. The session was interactive and helped us understand how to raise and handle grievances properly.