Home Courses Social Compliance, Workplace Safety, Human Resources

Training on Industrial Relations (IR)

Develop practical knowledge and skills to manage effective industrial relations, strengthen worker-management communication, address workplace disputes, and promote a fair, respectful, and productive working environment.

08 Hours Certificate of Attendance English
Instructor-Led Social Compliance, Workplace Safety, Human Resources
Instructor-led course
No public batch currently scheduled

Ask us about the next intake, or run this programme in-house for your team.

Request Group Training Ask about the next intake
Already registered? Complete Payment
About This Course
Effective Industrial Relations (IR) is essential for maintaining a stable, productive, and respectful workplace. It involves managing the relationship between workers, management, worker representatives, and other relevant stakeholders while ensuring that workplace practices are aligned with applicable legal requirements and organizational policies.

This practical course provides participants with an understanding of the fundamental principles of industrial relations and their application in the workplace. It covers worker-management relations, freedom of association and worker representation, workplace communication, grievance handling, disciplinary practices, dispute prevention and resolution, negotiation, and management responsibilities.

Special attention is given to practical workplace situations commonly encountered by HR, Compliance, Welfare, and factory management teams. Through discussions, examples, case studies, and practical exercises, participants will learn how effective IR practices can help prevent workplace conflict, improve employee engagement, strengthen communication, and contribute to a positive workplace culture.
Course trainers
Nayama Tabassum
Sr. Trainer
Social Compliance Auditing Environmental Compliance Code of Conduct Audits Oc...
4.3 ★ 7 participant reviews
View Trainer Reviews →
Upcoming batch

No public batch is scheduled right now. Contact us for the next intake or an in-house delivery.

Participant rating See all 11 reviews
4.8
11 participant reviews · 9 verified
“আমি ট্রেনিংটা থেকে অনেক শিখেছি। উপস্থাপন অনেক সুন্দর ছিল। ট্রেনিং এর প্রতিটা ওয়ার্ড অনেক স্পষ্ট ভাবে বুঝানো হয়েছে। আমি মনে করি এই ট্রেনিং টা থেকে আমি অনেক কিছু শিখেছি এবং পরবর্তীতে আমার চাকরি পেশায় কাজে এই ট্রেনিং টা আমার জন্য অনেক গুরুত্বপূর্ণ হিসেবে কাজ দিবে।”
— Godhuly Karmokar
What You Will Learn
  • Explain the fundamental concepts and significance of Industrial Relations
  • Identify key roles and responsibilities of management, workers, and worker representatives
  • Describe effective communication and consultation mechanisms between workers and management
  • Evaluate grievance and disciplinary management practices in the workplace
  • Recognise common causes and early warning signs of workplace disputes
  • Apply practical approaches to conflict prevention and dispute resolution
  • Demonstrate negotiation and constructive dialogue techniques to support positive workplace relationships
Course Outline

Concept and purpose of IR
Key stakeholders
Importance of healthy industrial relations
Relationship between IR, productivity, employee engagement, and workplace stability

Key employment and industrial relations principles
Employer and worker responsibilities
Workplace policies and procedures
Role of HR and management in ensuring fair practices

Freedom of association
Worker participation and representation
Worker-management committees
Consultation and communication channels
Building trust between management and workers

Effective communication
Supervisor-worker relationships
Respectful communication
Employee engagement
Identifying communication gaps and workplace concerns

Effective grievance mechanisms
Grievance channels
Confidentiality
Investigation and response
Documentation
Escalation
Feedback to workers
Protection against retaliation

Principles of fair disciplinary management
Progressive discipline
Misconduct
Documentation
Due process
Consistency and proportionality

Common causes of industrial disputes
Early warning indicators
Prevention strategies
Conflict resolution
Mediation and constructive engagement

Fundamentals of negotiation
Preparation for negotiation
Communication during negotiation
Finding common ground
Maintaining relationships during difficult discussions

Workplace scenarios
Case discussions
Problem-solving exercises
Lessons learned
Development of practical improvement actions
Who Should Attend
  • HR professionals
  • Administration professionals
  • Compliance teams
  • Sustainability teams
  • Industrial Relations personnel
  • Welfare Officers
  • Factory management
  • Operations management
  • Department heads
  • Production managers
  • Supervisors
  • Line managers
  • Worker-management committee representatives
  • Professionals responsible for employee relations
  • Professionals responsible for workplace management
Prerequisites
No formal prerequisite is required. Basic knowledge of HR, compliance, workplace management, or employment practices will be helpful.
Participant Reviews
Share your experience →
4.8
Average rating
11
Reviews
9
Verified participants
Godhuly Karmokar Verified Participant
Fresher · Keya Design
আমি ট্রেনিংটা থেকে অনেক শিখেছি। উপস্থাপন অনেক সুন্দর ছিল। ট্রেনিং এর প্রতিটা ওয়ার্ড অনেক স্পষ্ট ভাবে বুঝানো হয়েছে। আমি মনে করি এই ট্রেনিং টা থেকে আমি অনেক কিছু শিখেছি এবং পরবর্তীতে আমার চাকরি পেশায় কাজে এই ট্রেনিং টা আমার জন্য অনেক গুরুত্বপূর্ণ হিসেবে কাজ দিবে।
Training on Industrial Relations (IR) with Nayama Tabassum 25/09/26
Rezowana Araf Verified Participant
Executive · Sustainable Management System Bangladesh
The training provided a clear understanding of Industrial Relations and its importance in maintaining a positive workplace environment. The session effectively covered trade unions, worker-management relationships, collective bargaining, and dispute resolution. The practical examples helped participants understand how to manage workplace issues professionally and fairly. The training enhanced awareness of both workers’ and management’s rights and responsibilities. Overall, the session was informative, interactive, and useful for improving industrial relations practices in the workplace.
Training on Industrial Relations (IR) with Nayama Tabassum September 2026
Jyotsna biswas
Hantegman · KA Design wear L.t
I like the triangn very much.this training is helpful for me. I am empressed this of tha trianing.
Training on Industrial Relations (IR) with Nayama Tabassum 25-9-26
View All 11 Reviews
Frequently Asked Questions
Who is this course designed for?
The course is designed for professionals involved in HR, compliance, industrial relations, welfare, production management, employee relations, and workplace management.

Is the course relevant to factory management and supervisors?
Yes. The course includes practical IR issues involving supervisors, workers, HR teams, and senior management.

Does the course cover grievance and disciplinary management?
Yes. Both grievance handling and fair disciplinary management are important components of the course.

Does the course include practical exercises?
Yes. Depending on the delivery format, the training may include case studies, workplace scenarios, group discussions, role-play, and practical exercises.

Is prior Industrial Relations experience required?
No. The course is suitable for both professionals new to IR and experienced personnel who want to strengthen their practical understanding.

Will participants receive a certificate?
Yes. Participants who complete the training will receive a Certificate of Attendance from Sustainable Management System Bangladesh.